We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This policy will also tell you about your privacy rights and how the law protects you.
This website is not intended for children and we do not knowingly collect data relating to children.
Please carefully read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you to understand our views and practices regarding your personal data and how we will treat it.
Users contacting this website and/or its owners do so at your own discretion and provide any such personal details requested at your own risk.
This privacy notice is issued on behalf of S.A.M.B., a company limited by guarantee, incorporated and registered in Scotland with Company No. SC 181670 and with our registered office is at 2 Halbeath Interchange Business Park, Kingseat Road, Halbeath, Dunfermline, Fife, KY11 8RY.
S.A.M.B. is the controller and responsible for this website. When we mention “Scottish Bakers”, “we”, “us”, or “our” in this privacy notice, we are referring to S.A.M.B.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the contact details set out at the foot of this privacy notice.
1.2 Important information
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This website may include links to third party websites (including our partner networks, advertisers and affiliates), plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites, plug-ins and applications and we are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
2.1 Information we may collect from you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
· Identity Data includes name and title.
· Contact Data includes address, email address and telephone numbers.
· Financial Data includes payment card details.
· Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
· Usage Data includes information about how you use our website and services.
· Profile Data includes your username and password.
· Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
2.2 How we collect information about you
We may collect data about you in the following ways:
2.2.1 Information you give us
You may give us information about you by filling in forms on our website or by corresponding or speaking with us by phone, email, letter or otherwise. This includes information you provide when you access or otherwise use our website, register to use any e-newsletters service, submit a query, and when you report a problem with the website.
2.2.2 Information we collect about you
With regard to each of your visits to our website we may automatically collect the following information:
· technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
· information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call us.
2.2.3 Information we receive from other sources
We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
2.3 Uses made of the information
We use information held about you in the following ways:
Type of Data
Lawful Basis for Processing
To process any subscriptions that you have made to us, carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us, to provide you with information about our activities and member benefits
Identity, Contact, Financial, Transaction and Profile
Performance of a contract with you and necessary for our legitimate interests (to recover debts due to us)
Identity, Contact, Profile and Marketing and Communications
Performance of a Contract with you and Necessary for our Legitimate Interests (to keep our records updated)
To administer and protect our business and this website, to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, to improve our site to ensure that content is presented in the most effective manner for you and for your computer, to allow you to participate in interactive features of our service, when you choose to do so, as part of our efforts to keep our site safe and secure, to measure or understand the effectiveness of our marketing and communications, and to deliver relevant content to you
Identity, Contact, Usage, Profile
Marketing and Communications and Technical
Necessary for our Legitimate Interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or business sale) and necessary to comply with a legal obligation
To use data analytics to improve our website, products and services, marketing, customer relationships and experiences and to ensure that content from our site is presented in the most effective manner for you and for your computer
Marketing and Communications, Technical and Usage
Necessary for our Legitimate Interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To provide you with updates, offers and news stories about Scottish Bakers
Identity, Contact, Marketing and Communications and Technical
2.3.1 Marketing and Promotional Offers from Us
We may use your Identity Data, Contact Data, Usage Data and Marketing and Communications Data to promote our products, services and offers which may be relevant for you or which may be of interest to you (we call this marketing).
You will receive marketing communications from us if you have provided us with your details and you have opted-in to receiving that marketing.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity may be tracked and stored in a database for future analysis and evaluation. Such tracked activity may include but is not restricted to: the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information may be used to refine future email campaigns and supply the user with more relevant content based around your activity.
You can ask us to stop sending you marketing messages at any time by following the process detailed at the footer of each email campaign or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of products or services we provide to you or other transactions.
2.3.2 Change of Purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
2.5 Disclosure of your information
2.5.1 We will NOT sell your personal data to any third parties.
2.5.2 We may share your personal information with any member of our group, such as National Food and Drink Training.
2.5.3 We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you in relation to the provision of member benefits.
- Analytics and search engine providers that assist us in the improvement and optimisation of our site.
2.5.4 We may disclose your personal information to third parties:
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or other agreements, or to protect the rights, property, or safety of Scottish Bakers, our members, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
· To our professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, legal, insurance and accounting services.
· Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
2.6 How we store your personal data
2.6.1 International Transfers
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA").
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it and we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission, or where we use certain service providers, we will ensure adequate safeguards are in place, including using specific contracts which give personal data the same protection it has in Europe.
2.6.2 Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
2.7 Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
3.1 Social media platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are subject to the terms and conditions as well as the privacy policies of each social media platform respectively. We always encourage you to read the privacy notice of every website you visit.
Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to your own privacy and personal details. This website and its owners will not ask for personal or sensitive information through social media platforms and will encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that you do so at your own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
3.2 Shortened links in social media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses]. An example is: https://bit.ly/2Ht6FRT
Users are advised to apply caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
4. Your rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
· Request access to your personal data.
· Request correction of the personal data that we hold about you.
· Request erasure of your personal data.
· Object to processing of your personal data where we are relying on a legitimate interest.
· Request restriction of processing of your personal data.
· Request the transfer of your personal data to you or to a third party.
If you wish to exercise any of the rights set out above, please contact us. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Cookies are small files saved to the user's hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server, to provide users with a tailored experience within this Website.
If you wish to deny the use and saving of cookies from this website on to your computer's hard drive you should take necessary steps within web browser's security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored on a user's hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer.
Questions, comments and requests are welcomed and should be sent by email or addressed to our head office. Our full contact details are:
Full name of legal entity: S.A.M.B. (commonly known as Scottish Bakers)
Name or title of data privacy manager: Susan Whyte
Email address: Susan@scottishbakers.org
Postal address: 2 Halbeath Interchange Business Park, Kingseat Road, Halbeath, Dunfermline, Fife, KY11 8RY
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.